Delivery and Returns
Delivery
USA, Canada, Mexico
We ship from our warehouse in Florida and use a tracked service to ensure a safe delivery of your package and so that you know when you can expect your delivery to arrive. Your model parts will be packaged in a strong Agora Models box to ensure your parts are kept in perfect condition.
Returns
We are happy to offer free returns on any full price and sale items returned to us in perfect condition, within 14 days of receipt of order. Faulty items may be returned at any time. This does not affect your statutory rights.
Refunds will be credited to the original card that was used for purchase.
For advice please visit our support centre.